Client Care

It may take time to contact your creditors and assist you with your request, so please give us two business days to research and send you an email or return a call to you with an answer to your request. It is very important to include a telephone number in which to call you and indicate the best time to reach you. Please remember to continue to monitor your statements. Thank you.

For general questions e-mail us directly! Click Here or send your email to clientcare@pioneercredit.com  

FOR CLIENTS- for faster service when sending an email, please include in the subject line, "Client Inquiry - Client ID #______" and input your Client ID number in the blank

      * - Indicates Required Entry

  Today's Date
  Client #
  Name *
  Address *
  City *
State: Choose a State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Zip:
  Contact Phone # *
  Best time to contact *
  E-Mail *
  Last Four Digits of SSN *

Would you prefer a response by:
     Phone    E-mail

Briefly describe how we can help you:
  I'm getting phone calls from creditors.
       (Specify creditor(s) below)
  I would like to know who has accepted proposals.
  I would like to recieve an estimated time to pay off my debts.
  When were payments disbursed to my creditors?
  I am responding to a call made by one of your reps.
       Please e-mail me the information that you have for me.
  Other(Please document in the Comments Section below)

Comments Section: