Post Bankruptcy Instructions

Information to get you started:

  1. Confirm the Judicial District that you filed your bankruptcy in with your attorney.
  2. Have your attorney contact information: Name, Address, Telephone and Fax numbers and email. Attorney Billing Code (if applicable).
  3. Information required for the session: Bankruptcy Case Number.

Options:

Online Completions
  1. Go to the "Immediate Post Bankruptcy Online Registration for FIRST TIME USERS".
  2. Go through and fill out all of your information, including payment --> Create Username & Password.
  3. Proceed to next screen and login using your newly created username and password.
  4. Click the Pre-Filing Tab.
  5. Proceed through the program, and input your information listed above.
  6. Program will instruct you to call us back to complete your session.
  7. We will confirm 3 verification questions and 3 quiz questions you were asked during the course.
  8. Upon completion we will issue your Certificate.
Telephone Completions
  1. Gather information listed above and call Pioneer: 1-800-888-1596.
  2. Make payment: Fee is $45 PER HOUSEHOLD or $35 for individuals who received Pre Bankruptcy Counseling with us.
    We accept: Debit Cards & Western Union.
    Cashier’s Checks or Money Orders should be mailed to:
    Attn: Accounting Dept.
    PO Box 6860
    Rapid City, SD 57709-6860
  3. You will receive your Simplified Guide to Financial Life Skills Workbook & Disclosures by mail or you can download those off our website.
  4. Once the disclosure is returned and payment received an appointment will be scheduled for your phone conference.
  5. Your education will be completed over the phone in a conference class (allow for 60-90 minutes).
  6. Upon completion we will issue your Certificate.

Same Day Certificate Distribution:

  1. You or your attorney will be able to access your Certificate of Debtor Education online.
  2. Log back into your account using your username and password and click on ‘DOC’ Center.
  3. Print the Certificate of Debtor Education (as a courtesy we can also fax or email your certificate to your attorney upon request).

Download these instructions as .pdf

Offering non-profit credit counseling services to help you get out of debt and take control of your finances