Online Active Client Service Survey
First Time Visitors
Account Info
We are pleased to assist you on your journey to financial freedom. In order to help serve our clients better we ask that you fill out this quick survey. Thank You!
"*" indicates required fields
Date
Client ID#: *
1. What was your call in regards to?
2. Did we help resolve the issue for your account?
3. Do you have a better understanding of the program after speaking to our representative?
4. Are there any items you wish to further discuss?
Please list items:
5. How would you rate the level of service you received on your call? *
6. Was the time spent waiting for a representative to answer your call reasonable?
7. How long do you estimate you were waiting for your call to be answered? *